Privacy Policy

WRDATACENTRUM s.r.o. (Lidická 700/19, BRNO-STŘED, VEVEŘÍ, 602 00 BRNO 2, Czech Republic), DIČ: CZ07048831, a company registered in the Commercial Register, is committed to protecting and respecting your privacy.

This Privacy & Cookie Statement [together with our applicable terms of use (the "Terms of Use") and any additional terms incorporated by reference into the Terms of Use, together our "Applicable Terms"] applies to:

your use of application "3DCOM Simulation" operated by WRDATACENTRUM s.r.o.; and
any of the services accessible or available through the application (the "Services") operated by WRDATACENTRUM s.r.o., unless the Terms of Use states that a separate privacy statement applies to a particular Service, in which case that privacy statement only applies.

This Privacy & Cookie Statement sets out the basis on which we gather and use any personal data we collect from you, or that you provide to us by using the application or the Services. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. We will use your personal data only for the purposes and in the manner set forth below which describes the steps we take to ensure our processing of your personal data follows the GDPR and Czech Personal Data Processing Act. WRDATACENTRUM s.r.o. is the data controller in respect of your personal data.

1. Acceptance of this Privacy & Cookie Statement

By using any part of the application and/or accepting the Terms of Use, you signify acceptance of this Privacy & Cookie Statement and to our using and processing your personal data.

IF YOU DO NOT AGREE WITH OR YOU ARE NOT COMFORTABLE WITH ANY ASPECT OF THE PRIVACY & COOKIE STATEMENT, PLEASE DO NOT USE THE APPLICATION OR SERVICES.

We reserve the right to modify this Privacy & Cookie Statement at any time. Any changes to this Privacy & Cookie Statement will be communicated to you through the application so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Your continued use of the application following notification of such changes will constitute your acceptance of those changes.

2. Legal Basis for Processing

We process your personal data based on the following legal grounds under Article 6 of GDPR:

Consent - where you have given clear consent for us to process your personal data for specific purposes
Contract - where processing is necessary for the performance of a contract with you
Legal obligation - where processing is necessary for compliance with legal obligations
Legitimate interests - where processing is necessary for our legitimate business interests

3. Information we may collect from you

We may collect and process the following data about you:

Information you give us: You may give us information about you by filling in forms in the application and/or in relation to the Services, or by corresponding with us (for example, by e-mail or chat) or otherwise through your use of the Services. This includes information you provide when you register to use the application, download, or register the application "3DCOM Simulation", subscribe to any of our Services, search for application "3DCOM Simulation" or Services or functions, make an in-application purchase, share data via the group account features and/or when you report a problem with the application or any of our Services.

The information you give us may include:

information relating to your identification (e.g. name, email address, physical address, username, demographic information, ZIP/postal code, password, and other registration information);
information relating to your profession, your education, your title, your degree or certification, your affiliation with a professional organization or educational institution;
information relating to your method of payment (e.g. financial and credit card information);
information relating to the transaction in which you engage when you subscribe to our Services (number of transaction, details of your subscription);
information relating to the follow-up of the commercial relationship (your requests, the features of the Services you use, exchanges between you and us, ratings or reviews that have been posted online); and
information relating to comments, advice, and content you may post in connection with the Services including via participating in our group account features.

4. Information we collect about you and your device

Each time you use our application or any of the Services we may automatically collect the following information:

technical information, including the type of device you use, a unique device identifier (for example, your Device's IMEI number, the MAC address of the Device's wireless network interface, or the mobile phone number used by the Device), operating system, application version, time zone setting; and
details of your use of the application and Services including, but not limited to, usage data, location data, logs, and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

One of our goals in collecting this automatic information is to help us understand the interests of our users and customize your user experience.

5. Information we obtain from third parties

We are working closely with third parties (including for example, business partners, sub-contractors in technical, payment and delivery services, analytics providers, cloud service providers) and may receive information about you from them. These third parties include:

Payment processors - for processing in-app purchases
Analytics services - for understanding app usage patterns
Cloud storage providers - for data backup and synchronization
Customer support platforms - for handling user inquiries

6. Uses made of the information

We use information held about you in the following ways:

to enable personal identification within the application or for the provision of the Services, to register you as a user of the application or the Services, including to facilitate your access to and use of the application or Services;
to provide you with our Services and ensure proper functionality of the application;
to respond to your requests for information, queries and other communication or correspondence you may submit to us;
to ensure that content in the application is presented in the most effective manner for you and for your device;
to provide you with information or Services that you request from us;
to carry out our obligations arising from any contracts entered into between you and us and to enforce the terms of our Applicable Terms;
to allow you to participate in interactive features of the application and/or the Services, when you choose to do so;
to notify you about changes to the application, the Services, or policies;
to communicate with you in general (including for example and without limitation, via email, telephone, or SMS), including to provide information about the application and/or the Services;
to gather management information to form statistical, modeling and trend analysis with the aim of developing and improving products and services; and
to ensure security and prevent fraud.

7. Disclosure of your information

We may disclose your personal data to any member of our Group (which means our subsidiaries, our ultimate holding company, and its subsidiaries, from time to time) and to our or their service providers, subcontractors, business partners and agents (collectively "Contractors"). Such Contractors may include, without limitation, third parties who carry out hosting, cloud services, maintenance or provide us with other services in relation to the application and the Services we provide to you.

We may disclose your personal data to third parties (including third parties who are not Contractors):

in the event that We sell or buy any business or assets, in which case We may disclose your personal data to the prospective seller or buyer of such business or assets;
if any member of our Group or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
if We are under a duty to disclose or share your personal data in order to comply with any legal obligation or court order, or in order to enforce, establish, exercise, or defend legal rights, the rights, property, or safety of you, us, our Group, or employees;
for marketing purposes where we have your consent to do so in accordance with the Marketing Communication section below; or
in order to enforce or apply the Applicable Terms and other agreements or to investigate potential breaches.

8. International transfers

The personal data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"), specifically to cloud servers located in the United States and other countries where our service providers operate. We ensure that such transfers are protected by appropriate safeguards, including:

Standard Contractual Clauses approved by the European Commission
Adequacy decisions where the destination country has been deemed to provide adequate protection
Binding Corporate Rules where applicable

By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this Privacy & Cookie Statement and applicable data protection laws.

9. Safeguarding your information

The security and confidentiality of your personal data is extremely important to us. We implement appropriate technical and organizational measures to protect your personal data, including:

Encryption of data in transit and at rest
Access controls limiting who can access your data
Regular security assessments and updates
Staff training on data protection principles
Incident response procedures for potential data breaches

We shall only hold personal data for as long as is necessary or as required by law. Certain Services include social networking, group chat features and functionality, and consequently your use of these features will be accessible by other users of our Services. Ensure when using these features that you do not submit any personal data that you do not want to be seen, collected, or used by other users.

10. Marketing Communications

From time to time, we may wish with your consent, to contact you by email, SMS, or push notification with information about other products or services which may be of interest to you. These communications may be from us or other members of our Group. We will only transfer your personal data to third parties for marketing purposes with your express opt-in consent to do so. You will be given the option through the user registration process or otherwise to consent to have your personal data used in this way. If you wish to stop the use of your personal data for those purposes at any time, please contact us or click on the "unsubscribe" link in any communications which we might send you.

11. Third Party Services

The application and/or the Services may, from time to time, contain links to and from third-party services, websites, or integrations. If you access any of these services, please note that these services have their own privacy statements or policies and that We do not accept any responsibility or liability for these statements, policies, or for any personal data that may be collected through these services. Please check these policies before you submit any personal data to these services.

12. Cookies and other technologies

The application may use local storage and similar technologies to store information on your device. This helps us to:

Remember your preferences and settings
Analyze usage patterns to improve the application
Provide personalized content and features
Ensure security and prevent fraud

Types of data stored locally may include:

User preferences and settings
Application state and progress data
Cached content for offline use
Analytics and performance data

You can manage these settings through your device's application settings or by contacting us directly.

13. Your rights

Under GDPR and Czech Personal Data Processing Act, you have the following rights:

Right of access - to obtain confirmation whether we process your personal data and access to such data
Right to rectification - to have inaccurate personal data corrected
Right to erasure - to have your personal data deleted under certain circumstances
Right to restrict processing - to limit how we use your personal data
Right to data portability - to receive your personal data in a structured format
Right to object - to object to processing based on legitimate interests
Right to withdraw consent - where processing is based on consent
Right to lodge a complaint - with the supervisory authority (ÚOOÚ in Czech Republic)

You can exercise these rights by contacting us using the details provided in the "Contacting Us" section below.

14. Data retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Specific retention periods include:

Account data - retained while your account is active and for 3 years after account closure
Transaction data - retained for 10 years for accounting and tax purposes
Marketing data - retained until you withdraw consent or for 3 years of inactivity
Technical logs - retained for 12 months for security and troubleshooting purposes
Support communications - retained for 5 years for quality assurance

15. Automated decision-making

We do not use your personal data for automated decision-making or profiling that would have legal or similarly significant effects on you. Any automated processing we perform is limited to technical functions necessary for the operation of the application and Services.

16. Children's privacy

The application "3DCOM Simulation" is designed for educational use and may be used by minors under professional supervision. We do not knowingly collect personal data from children under 13 years of age without parental consent. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately.

17. Governing law and jurisdiction

This Privacy Policy and any disputes arising from it shall be governed by the laws of the Czech Republic. Any disputes shall be resolved by the competent courts in Brno, Czech Republic.

18. Supervisory authority

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Czech supervisory authority:

Úřad pro ochranu osobních údajů (ÚOOÚ)

Pplk. Sochora 27

170 00 Praha 7

Czech Republic

Website: www.uoou.cz

19. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes through the application or by other appropriate means. Your continued use of the application after such notification constitutes acceptance of the updated Privacy Policy.

20. Contacting Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact our Data Protection Officer, please contact us at:

WRDATACENTRUM s.r.o.

Lidická 700/19, BRNO-STŘED, VEVEŘÍ

602 00 BRNO 2